SaaS Solutions

Core is our flagship solution, it is a cloud based single source application architecture where all components of retail operations are housed within an easy to use platform. Core is an all-encompassing Customer Information System that manages your business’ billing and payment systems.

Core is your central contact centre where all data is hosted in one place, allowing you to correspond with your clients to effectively communicate the balance of their accounts; manage any financial regulatory changes or accruals. Core has been built by industry experts providing detailed insights and reporting; empowering staff in Sales, Call Centres and Finance as they can take advantage of smart meter technology and Mobile Device Management (MDM) capabilities.

Core provides:
> Billing and payments functionality
> Contact centre correspondence
> Credit and hardship
> Allocation and accruals
> Meter data management

To learn more about how our cloud based Billing and Customer Service Technology Solutions can help improve the performance and build your energy business, please contact us.

Organising and cleansing your data enables you to effectively gather vital information, which is critical to making informed business decisions. The insight that Validate provides helps you operate more efficiently, by reducing churn and costs to acquire customers. Validate helps your business to reach new heights and organise the chaos that is your data.

Utilising Validate’s powerful cleansing software, you can develop targeted, cost-effective strategies to more effectively meet your client’s and your business needs. Validate searches through records, typically organising unstructured data into understandable and normalised information. Our software looks for a consistency and provides an accurate and rich base to give anyone and any business the best possible strategies most suited to them and their needs.

To learn more about how our Data Cleansing Solutions can help improve the performance of your energy business, please contact us.

Aquire has been specifically designed to provide a seamless transition from point of sale to invoicing facilitating the transfer of accurate information.

Our tailored sales pricing tool solution looks at the current bill, finds the right product to create the best marketing reports derived from daily analytics, and provides access to key marketing segments for future marketing campaigns.

Acquire also analyses customer usage to validate product selection, billing information and data validation control and accuracy mechanisms from the sales process to billing finalisation.

To learn more about how our Customer Relationship Management Solutions can help build your energy business, please contact us.

Energy market consumers have significantly matured recently and the requirement to provide access to their data has become manditory in order to truely compete. The Zone customer portal provides your clients access to their near time information and with its easy-to-use interface, provides energy businesses with a reduction on the volume and impact of inbound contact points.

Zone can convert any data you have available within your integrated systems to provide information to your customers, and be easily configured to provide a multitude of customer insights.

To learn more about how our Customer Portal Solutions can help your energy business compete in the market, please contact us.

Compare allows energy retailers to confirm customer details such as their load profile and shape, providing an accurate profile so they can make the appropriate bid for the tender. It allows for participant engagement via email and SMS notifications, which then generates a full respondent summary with a Letter of Intent.

Compare also allows energy retailers to benchmark their offerings against competitors to manage how competitive they are in the market, and monitor their opposition’s activity.

To learn more about how our Acquisition and Business Reporting Solutions can help build your energy business, please contact us.